Written and updated 21.07.2020
We have adapted the boutique and our appointment processes within government guidelines...
We are working strictly to an appointment-only diary and therefore cannot accept any walk-ins. All appointments must be booked in advance to allow us to plan the diary accordingly.
You must adhere to your given appointment time, please do not arrive too early for your appointment as you may have to wait in your car, if you are late to your appointment it is likely that you will miss your allocated slot. This will then allow us to clean and sanitise the boutique accordingly between customers.
Please adhere to the 2-meter markings within the boutique
If you are collecting a gown, please come alone (parent/guardian to collect)
If you are coming for a fitting or bridal or prom appointment, please only bring two guests with you. (This only applies to our downstairs room please contact us for more information regarding for where you are booked in)
If you are coming for a fitting or bridal or prom appointment you and your guest will be required to wear a face mask.
Hand sanitiser will be provided when entering the store which we require you to use before your appointment.
After each appointment, the boutique will be cleaned and sanitised and dresses which have been tried on will be steamed and sprayed with a fabric-safe antibacterial solution.
All payments to be made via card or bank transfer is preferred to limit cash handling where possible.
If you or any members of your household are experiencing any symptoms of COVID-19 please let us know and we will reschedule your appointment accordingly, DO NOT attend the boutique.
All members of staff at Osh Gosh Gowns will be sanitising the boutique after each customer has been in store. All members of staff will be wearing face masks and plastic guards are in place around the boutique. All staff are trained within Control (IPC) for Novel Coronavirus (COVID-19) to help protect you as a consumer.
Thank you for reading our up to date steps for within the boutique. We cannot wait to see all our gorgeous prom girls and brides to be!